Contact us

Sales enquiries

We're happy to help you with any queries about First Healthcare. Just call 0800 146 687.

Members

Personal Advisory Team

Our team of Personal Advisers is available when your child requires treatment or you want to discuss your membership. They are ready to take your calls in complete confidence, at the times below:

• Monday to Friday 8am to 8pm
• Saturday 9am to 5pm

You will find the telephone number of our team of Personal Advisers on your membership card and membership statement.

Health at Hand
– confidential information service

A team of healthcare professionals is available for health information and to answer your health related questions anytime - day or night, 365 days a year.

Contact details can be found in your policy handbook.

Please note that the Health at Hand team cannot answer any policy or claims queries.